Policies
Refund Policy
- A full refund, less a **$50 administrative fee**, will be provided for refund requests made prior to March 21, 2025.
- Refund requests made after the deadline are not eligible for processing.
Ticket Transfer Option
- As an alternative to a refund, you may transfer your ticket to another individual at no additional cost.
- Transfers must be requested and completed no later than April 1, 2025.
- Please contact us to initiate the transfer process and provide the new attendee's details.
How to Request
- To request a refund or initiate a ticket transfer, please contact us at events@smartcenter.us or call (215) 887-5748 with your order details.
We appreciate your understanding and look forward to welcoming you to the conference!
We are committed to providing ADA accommodations in compliance with the law. To ensure your needs are met, please inform us of any requirements when you register, ideally at least 30 days before the event. You can do so by emailing support@ce-go.com or calling 888-498-5578.
1. This virtual event will be hosted via Zoom Webinar, and you may be prompted to download or upgrade your Zoom app if using a mobile device. A strong WiFi connection will be required for best quality.
2. We recommend clicking your "Join Webinar" button early and checking that your speakers are on before the event begins. Please do not worry about being seen or heard! Attendee video feeds and mics are turned off by default when entering a webinar. You will be able to ask questions via the Q&A feature.
3. Please respect that no copying, recording, or distribution of live session content is allowed. CE's are provided for the "live" sessions only. CE's will not be available for the recordings.